Privacy Policy

Last updated: April 14, 2026

Information We Collect

When you use GetOTTs, we collect the following information:

• Email Address: Used to deliver subscription credentials and order updates
• Phone Number (optional): Used for WhatsApp delivery and support
• Payment Information: Processed securely through our payment gateway — we do not store card details
• Order History: Records of your purchases for support and tracking purposes

How We Use Your Information

• To deliver purchased subscription credentials
• To provide customer support and process replacements
• To send order confirmations and important service updates
• To improve our services and prevent fraud

Information Sharing

We do not sell, trade, or rent your personal information to third parties. Your data is shared only with:

• Our payment processor (for transaction processing only)
• Email/WhatsApp services (for credential delivery only)

Data Security

We implement industry-standard security measures to protect your data:

• All data transmitted via HTTPS encryption
• Payment processing through PCI-compliant gateways
• Credentials delivered via encrypted channels
• Regular security audits and monitoring

Cookies

We use essential cookies for basic site functionality (login sessions, cart data). We do not use tracking cookies or share data with advertising networks.

Your Rights

You have the right to:

• Request a copy of your personal data
• Request deletion of your account and data
• Opt out of promotional communications

To exercise any of these rights, contact us via email or WhatsApp.

Data Retention

We retain order records for 12 months for support purposes. Account information is retained until you request deletion.

Private Checkout and Account Pages

Pages such as checkout, dashboard, login, wallet, and order tracking may be blocked from search engines or marked noindex. This is intentional because those pages can relate to customer sessions, payment activity, order history, or account access. Public pages such as product listings, category pages, contact information, legal policies, and buying guides remain available for search engines.

We do not publish private order details in public search results. If you share an order ID with support, it is used only to find the relevant transaction, delivery status, and eligible replacement options. Customers should avoid posting payment screenshots, account credentials, or private support messages publicly.

Related Privacy Topics

This privacy policy covers subscription marketplace privacy, secure checkout privacy, payment data protection, account data privacy, order tracking privacy, wallet data privacy, digital order privacy, customer support privacy, and digital subscription data protection.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.