Privacy Policy
Last updated: April 14, 2026Information We Collect
When you use GetOTTs, we collect the following information:
- Email Address: Used to deliver subscription credentials and order updates
- Phone Number (optional): Used for WhatsApp delivery and support
- Payment Information: Processed securely through our payment gateway — we do not store card details
- Order History: Records of your purchases for support and tracking purposes
How We Use Your Information
- To deliver purchased subscription credentials
- To provide customer support and process replacements
- To send order confirmations and important service updates
- To improve our services and prevent fraud
Information Sharing
We do not sell, trade, or rent your personal information to third parties. Your data is shared only with:
- Our payment processor (for transaction processing only)
- Email/WhatsApp services (for credential delivery only)
Data Security
We implement industry-standard security measures to protect your data:
- All data transmitted via HTTPS encryption
- Payment processing through PCI-compliant gateways
- Credentials delivered via encrypted channels
- Regular security audits and monitoring
Cookies
We use essential cookies for basic site functionality (login sessions, cart data). We do not use tracking cookies or share data with advertising networks.
Your Rights
You have the right to:
- Request a copy of your personal data
- Request deletion of your account and data
- Opt out of promotional communications
To exercise any of these rights, contact us via email or WhatsApp.
Data Retention
We retain order records for 12 months for support purposes. Account information is retained until you request deletion.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Questions? Email us at support@getotts.com or message us on WhatsApp.